Fees, Deposits, Cancellation Policies (For stays greater than 29 days)
Cancellations
Frequently Asked Questions
We accept credit card payment through our website, by check, PayPal, or Venmo.
Yes, we would be happy to provide you an invoice.
Yes! Depending on the season and availability, we offer weekly and monthly discounts for return customers/referrals.
It varies depending on the suite. Some of our corporate suites you access with a key code , meet a greeter, or have a physical key to get into the rental. Once your date gets closer, you will receive access information for your specific rental. We try to make sure there is a set of keys to every 2 people in the rental.
3:00 pm Check In, 11:00am check out
All of our corporate suites come fully furnished and a fully stocked kitchen that includes basic kitchen utensils, pots, pans, etc. Our suites also include linens, towels, hand and dish soap, toilet paper, paper towels, and a washer/dryer. We also offer internet, and a Google Chromecast or Roku TV to watch Netflix and Hulu in each rental. If you have any special requests, please let us know and we can do our best to accommodate you.
It varies. For some properties, we do require stay’s longer than 29 days. For other’s we can host you for a minimum of 2 days. Please inquire for more information.

In order to operate corporate housing and vacation rentals with some of our properties, we are required to provide a simple background screening for all guests. We use Cozy.co for our screenings. It is a 3rd party site, which is simple to use and secure. Please visit https://cozy.co/how-cozy-works/screen-applicants to learn more information.

If there is ever an emergency within a unit (gas leak, water leak, electrical problem, etc.) you can reach us during our office hours. If there is ever an emergency within the rental during after-hours, we have an emergency number that you will receive in your final travel documents. This number (888) 951-4454 will connect you to one of our employees to assist you right away.

We ask you to please let us know during your stay if not everything is up to your standards or if you’ve noticed something is broken. We have a full-time Property Manager who can be reached at (888) 951-4454, so most cases we are able to solve the issue same-day. If we’re unable to solve the issue in a timely manner, we will contact you regarding follow up for the inconvenience.

All utilities, cable, high-speed internet, and access to apartment community and amenities are included when you stay with us 29 nights or longer. Please contact us for monthly rates.
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